Usha International faced a major obstacle in their delivery process in Kerala.
The transit time for their products, handled by their PTL partner, was a prolonged 4-5 days.
The delay in delivery and payment collection not only created an adverse situation for the sales and commercial teams but also resulted in a negative impact on customer satisfaction.
Customers who had placed orders expected timely delivery, and the delay in these processes caused frustration and dissatisfaction among them.
To address the challenges, Usha International, approached Driver Logistics and decided to switch to our PTL solution Driver Drop for delivering their part loads across Kerala.
For delivering products anywhere in Kerala
Consignments delivered within the SLA
On hold for reasons not related to Driver Drop
By switching to our PTL innovation Driver Drop, Usha International was able to overcome the challenges of delayed deliveries and boost their sales.
The improved TAT and performance ensured that products were delivered on time, which led to timely payment collection from the dealers.
The professional approach of Driver Logistics helped Usha International to build trust with their dealers, resulting in an increase in sales.
Usha International was able to ensure prompt delivery of its products, which helped the company to satisfy the demands of its dealers and establish a trustworthy relationship with them.
Consequently, the company experienced an upsurge in its sales. Notably, the order cycle from dealers increased significantly following the implementation of Driver Drop services provided by Driver Logistics, indicating the effectiveness of the new delivery system
Furthermore, the commercial team was able to build a strong relationship with the sales team and dealers, which is a crucial factor in driving business growth. With the visibility of POD within 48 hours of successful delivery, Usha International was able to streamline their payment collection process, resulting in reduced payment collection time from the market.